Privacy Policy
CBDSEOXperts (“we”, “us”, “our”) runs cbdseoxperts.com and provides SEO services to cannabinoid and related brands, including AI search visibility, technical SEO, content writing, local SEO, link building, digital PR and listicle placements. This policy explains what personal data we collect, why, who we share it with and the choices you have.
Who is responsible for your data
CBDSEOXperts, I.T. Park, Dehradun, Uttarakhand 248001, India, is responsible for (the controller of) the personal data described here. For anything about this policy, email sara@cbdseoxperts.com. The CBDSEOXperts team answers these emails. You can also reach our founder, Khushboo Gairola, at khushboo@cbdseoxperts.com.
What we collect
- What you send us. When you send one of our forms we receive your website address, your name and work email, and anything else you choose to tell us: how you heard about us, your message, and the short answers on that form (for example how many stores you have, your platform, what you sell, your budget range or your main concern). The link order form also asks for the DR tier and number of links you want. If you email us, we receive your email and what you write.
- Call bookings. If you book a call, Calendly collects your name, email and any answers you give on its booking page, and passes them to us.
- Client work. If you become a client: billing details, contacts, campaign data, access to your analytics and website, and the reports we prepare.
- Website visits. Our web hosting provider records standard server logs (IP address, browser, pages requested, referring page). If you accept analytics cookies, Google Analytics also records how you use the site (pages visited, device type, approximate location), with IP addresses anonymised.
How we use it
- To reply to you and, if you asked for one, to prepare your free audit. We use what you send through a form only for this unless you become a client.
- To deliver the services you buy, and to send proposals, reports, invoices and service emails.
- To run, secure and improve the website.
- To meet legal, tax and accounting duties.
We don’t sell personal data, and we don’t send marketing emails without your consent.
Legal bases (UK and EU)
Where UK GDPR or EU GDPR applies, we rely on: taking steps you asked for before a contract and performing the contract (replying to enquiries, audits, client work); legitimate interests (running and securing the website, keeping business records); consent (analytics cookies); and legal obligation (tax and accounting records).
Cookies and similar technologies
We don’t set any cookies until you make a choice. The cookie banner asks whether you accept Google Analytics cookies. Nothing from Google loads unless you click Accept, and rejecting doesn’t change how the site works.
| What | Set by | When | How long |
|---|---|---|---|
| Your cookie choice (saved in your browser’s local storage, key cbdx_consent) | Us | When you click Accept or Reject | Until you clear your browser data |
| Google Analytics cookies (_ga, and _ga_ followed by an ID) | Google Analytics | Only after you click Accept | Up to 2 years |
| Booking cookies | Calendly | Only after you click a Book a call button and the calendar opens | Set by Calendly under its own cookie notice |
You can change your choice at any time with the Cookie settings link at the bottom of every page. It shows the cookie banner again, and your new choice replaces the old one. If you switch to Reject, we stop Google Analytics on this site and remove its cookies from your browser. You can also clear this site’s data in your browser settings.
Who we share it with
- Our team. Form enquiries are emailed to the CBDSEOXperts team. A backup copy is also kept on our website, which only our team can see, so an enquiry is never lost if an email fails.
- Service providers who process data for us: our web hosting provider, our email provider, Google (analytics, only with your consent), Calendly (call bookings) and our payment processor (client payments).
- Professional advisers (accountants, lawyers) and authorities where the law requires it.
Providers may use the data only to provide their service to us.
International transfers
We are based in India, and some of our providers (such as Google, Calendly, our web hosting provider and our email provider) process data in the United States and elsewhere. Where UK or EU personal data leaves those regions, we rely on appropriate safeguards such as the UK International Data Transfer Addendum or the EU Standard Contractual Clauses.
How long we keep it
- Form enquiries: emailed to our team, and a backup copy is kept on our website for up to 12 months after we receive it, then deleted automatically.
- Client records: for the length of our work together, plus whatever period tax and accounting law requires.
- Google Analytics data: for the retention period set in our Google Analytics account (14 months).
- Server logs: for the standard period our web hosting provider keeps them.
Your rights
Depending on where you live, you can ask to see, correct, delete, restrict or move your personal data, object to how we use it, and withdraw consent at any time. To use any of these rights, email sara@cbdseoxperts.com with the subject “Privacy request”. We reply within one month. In the UK you can also complain to the Information Commissioner’s Office (ico.org.uk); in the EU, to your local data protection authority. Indian residents have rights under the Digital Personal Data Protection Act, 2023.
Children
Our website and services are for businesses and aren’t directed at anyone under 18. We don’t knowingly collect data from minors.
Changes to this policy
We may update this policy. The effective date at the top shows the latest version, and we’ll point out material changes on this page.
Contact
CBDSEOXperts, I.T. Park, Dehradun, Uttarakhand 248001, India. Email: sara@cbdseoxperts.com. Founder: Khushboo Gairola, khushboo@cbdseoxperts.com.