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Terms of Service

Effective date:

These Terms of Service (“Terms”) govern your use of cbdseoxperts.com and the services (“Services”) of CBDSEOXperts (“we”, “us”, “our”), I.T. Park, Dehradun, Uttarakhand 248001, India. By using this website or buying our Services, you agree to these Terms.

Services

We provide SEO services for cannabinoid and related brands, including SEO retainers, AI search visibility, technical SEO, content writing, local SEO, link building, digital PR and listicle placements, sold directly or white-label to agencies. The scope, deliverables and fees for your work are set out in the proposal, order or agreement you accept (“Engagement Terms”). If these Terms conflict with your Engagement Terms, the Engagement Terms prevail.

Plans, billing and ending a plan

  • Monthly plans are billed at the start of each month. Full SEO, AI SEO and content writing plans are month-to-month: give 30 days’ notice and the plan stops.
  • Plans with a first term. Local SEO, dispensary, kratom, digital PR and listicle retainers, and medical marijuana office plans, have a first term of 90 days. After that they run month-to-month and you can stop with 30 days’ notice. Store-based plans can pause or cancel one store or location with 30 days’ notice.
  • Yearly billing. You can pay for 12 months up front and get 10% off any monthly plan. If you stop before the year ends, give 30 days’ notice and we refund the months you haven’t used, pro-rata. Plans with a 90-day first term keep it on yearly billing.
  • Orders. Links and single listicle spots are bought per order, with no retainer and no minimum order. Technical audits and one-off content are paid once. If you start a monthly plan within 30 days of a technical audit, the audit fee is credited against your first month.
  • No setup fees on any plan, order or audit.
  • Currency. Prices are in US dollars. UK clients are invoiced in pounds at the equivalent rate on the invoice date, except on dispensary and kratom plans, which are billed in US dollars.
  • White-label. Agencies can resell our work under their own brand on terms agreed in their Engagement Terms, including an NDA.
  • Payment. Pay each invoice by the due date shown on it, through our payment processor or by the method the invoice gives. We may pause work on overdue accounts.

Fees for work already done and placements already ordered aren’t refundable, except under the guarantees below and the yearly refund above.

What we guarantee, and what we don’t

We don’t guarantee rankings, traffic, AI answers or revenue: search engines and AI tools are outside our control. The only guarantees we give are the ones published on the service page for the plan or order you buy, on the day you buy it, with the conditions printed there, and any written warranty in your Engagement Terms. Today those are:

  • Links: if a link we placed is removed, stripped, its page returns a 404 or drops out of Google’s index, or an ownership change breaks it within 12 months, we replace it on a site of the same tier or higher at no cost.
  • Local SEO and dispensary SEO: if your store isn’t in the top 3 of the Google map pack for at least one agreed priority search, measured from your store’s address, within 90 days of your profile being live and verified, we work the next month free.
  • Listicle retainers: if you aren’t in a top-3 position in a DR 70+ list within 90 days, the next month is free.
  • Digital PR: if fewer followed DR 70+ links go live in a month than your plan includes, we deliver the missing links the next month at no extra cost.

Past results and case studies show what happened for those clients; they aren’t promises.

Your responsibilities

  • Give us timely access, approvals and accurate information.
  • Make sure your products, website and marketing claims comply with the laws that apply to your business, including cannabinoid rules in your markets (for example FDA and FTC rules in the US, FSA and ASA rules in the UK). We won’t publish health claims, and we may decline or remove content we believe breaks the law or a platform’s rules.
  • Pay invoices on time.

Intellectual property

Once you’ve paid in full, the deliverables we create for you (content, reports, landing pages) are yours. We keep ownership of our methods, tools, templates and know-how. You give us a limited licence to access and change your website and profiles only to deliver the Services.

Confidentiality and publicity

Each party keeps the other’s non-public business information confidential and uses it only for the work. We only name you, or show your logo or results, with your written permission. Otherwise we may describe results without naming you.

Third parties

Link building, listicles and PR involve independent publishers and platforms we don’t control. We check every link for 12 months after it goes live and replace it under our link guarantee. Beyond that, we aren’t responsible for later changes, removals or policy decisions by third-party sites, search engines or AI tools.

Disclaimers and limitation of liability

The website and Services are provided “as is”. To the maximum extent the law allows, we exclude implied warranties and aren’t liable for indirect, incidental or consequential losses, or for loss of profits, revenue or data. Our total liability arising out of or relating to the Services is limited to the fees you paid us in the three (3) months before the claim. Nothing in these Terms excludes liability that can’t be excluded by law.

Indemnity

You will indemnify us against claims arising from your products, your regulatory compliance, or content and instructions you supply.

Governing law

These Terms, and any dispute about them or the Services, are governed by the laws of India. The courts of Dehradun, Uttarakhand, have exclusive jurisdiction.

Changes to these Terms

We may update these Terms. The effective date at the top shows the latest version. We’ll email active clients about material changes at least 30 days before they apply to their plan.

Contact

CBDSEOXperts, I.T. Park, Dehradun, Uttarakhand 248001, India. Email: sara@cbdseoxperts.com. Founder: Khushboo Gairola, khushboo@cbdseoxperts.com.